Question 1

What is Encrata?

Accepted Answer

Encrata tells you three things about any email address: whether it works, who's behind it, and whether it's been caught in a data breach. You send us an email address, we send back the answers. One API, one line of code.

Question 2

So what am I actually paying for?

Accepted Answer

Finding people. The validity and breach checks cost a fraction of a person lookup, so you can run them across your whole list without thinking about it. The person lookup is the expensive one, and it's the one you should be deliberate about. Practically: check first, spend second.

Question 3

Do I get charged if you don't find anything?

Accepted Answer

If something breaks on our end, no - never. If the address is valid but we can't find a person behind it, you are charged; the lookup still runs either way. In practice this is rare, since we return a match on 99.86% of addresses.

Question 4

How accurate is it?

Accepted Answer

We find a person for 99.86% of the addresses we're given. The validity check is reliable because we ask the mail server directly instead of guessing. For person lookups, what varies isn't whether we find someone, it's how complete the picture is - someone with a public work profile comes back with job title, company and social accounts filled in, while someone who keeps a low profile comes back with less. We always show you which details we found and which we couldn't, so you're never guessing what to trust.

Question 5

How do I spend less?

Accepted Answer

Check before you look up. A validity check costs 1 credit; a person lookup costs 1,000. So screening your list first costs almost nothing, and every dead or throwaway address you catch saves a full lookup. Same with breach checks - if all you need is whether someone's been exposed in a leak, that's 1 credit. Two smaller ones: if you ask about the same address twice in a short window, we reuse the answer and don't charge you again; and if you're tracking a list over time, use a monitor rather than re-running lookups by hand.

Question 6

Where do you keep my data, and for how long?

Accepted Answer

Your account details stay with us for as long as your account is open. Lookup results are held briefly to make repeat requests fast, then deleted automatically - we never keep them permanently. Usage logs are kept for 90 days so we can spot abuse and show you your own usage. Everything runs on AWS in Europe, with Cloudflare in front of it. We don't sell data, we don't let one customer see another customer's data, and we never use your data to train AI for anyone else. If you need a data processing agreement, we have a standard one ready to sign.

Question 7

Do you do phone numbers, domains and IP addresses too?

Accepted Answer

Not yet - we're starting with email and getting it right first. Phone, domain, IP address and company lookups are on the way, and they'll work the same way: same API key, same format, same credit system. Tell us which one you need most and it moves up the list.

Turn dark web data into
competitive advantage

Good morning, Alex

Encrata draws data from beyond the searchable web

Judge an address on more than its syntax

Foot on the ground. Insights from the inside.

Tell customers what leaked, and when

How businesses use Encrata

Signup Validation

Breach Alerts

Lead Enrichment

Password Screening

Fraud Screening

Domain Monitoring

Ask your favorite AI
how Encrata can help you

Used by data
driven companies

4000+ startups

NTT DATA

Audience analytics

10+ skincare brands

Indra Group

400+ retailers

50+ fine dining restaurants

Core capabilities

Search anything, instantly

Compose powerful workflows

Four ways of using Encrata

Use the dashboard

Use the API

Use the CLI

Use the MCP

Common questions

Turn dark web data intocompetitive advantage