Cookie Policy

Last updated: June 11, 2026

In plain English

We use cookies and similar technologies to operate Encrata, keep it secure, remember your preferences, understand how our website is used, and improve our services. Necessary cookies help the site function and cannot be turned off. Optional cookies, such as analytics or preference cookies, are used only where permitted by law or with your consent. We do not use cookies to sell your personal data. You can change your choices at any time through our cookie settings or by contacting us.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and keep you signed in. This policy explains which cookies Encrata uses and why.

2. Cookies We Use

Strictly Necessary

Required for the Service to function - session authentication, CSRF protection, and load balancing. These cannot be disabled.

Preferences

Remember your settings such as theme (dark/light) and language. Stored locally and never shared with third parties.

Analytics

We use privacy-friendly, aggregated analytics to understand how the Service is used. We do not use cross-site tracking cookies or sell data to advertisers.

3. Cookie Table

CookiePurposeDuration
sessionKeeps you signed in to the dashboard30 days
localeRemembers your language preference1 year
themeRemembers dark/light mode1 year

4. Third-Party Cookies

Payment processing (Stripe) and support chat (Intercom) may set their own cookies when you interact with those features. Refer to their respective privacy policies for details.

5. Managing Cookies

You can control or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent you from signing in or using parts of the Service.

6. Contact

Questions about this policy? Email privacy@encrata.com.